SICTRA offers a wide range of logistics services that include sea, air and land transportation, customs procedures, inspection services, commercial parcels, oversized cargo management, among others.

You can request information about rates and quotes through our online contact form or by contacting our customer service team directly in the Contacts section of our website.

Delivery time varies depending on the transportation service selected and destination location. Our team will provide you with detailed information about the estimated delivery time based on your request.

SICTRA implements rigorous security protocols at all stages of the logistics process to guarantee the protection of goods. This includes the use of real-time tracking systems, secure packaging and continuous monitoring by our security experts.

You can track your shipment using our SICTRACKING platform, where you can obtain real-time information about the location and status of your cargo.

If you encounter any problems or wish to file a complaint regarding your shipments, we recommend that you contact our customer service team immediately. We will be happy to help you resolve any issues quickly and efficiently.

To add a new FAQ, follow these steps: 1. Manage the FAQ from the dashboard or Editor. 2. Add a new question and answer. 3. Assign the new question to a category. 4. Save and publish the changes. You can come back and edit your FAQ at any time.

Yes. To add audiovisual content, follow these steps: 1. Manage the FAQ from the dashboard or Editor. 2. Create a new FAQ or edit an existing one. 3. Click the video, image, or GIF icon in the response text box. 4. Add audiovisual content from your library and save changes.

You can edit the title from the FAQ Settings tab in the Editor. You can also remove or customize the title in your mobile app, from the Site & App tab in the Wix Owner app.